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Murphy & Miller

A leader in quality HVACR, service, maintenance and design/build installation in the Greater Chicago area.

HVACR Mechanical & Technical Service_sm
“MINIMIZE YOUR COSTS ASSOCIATED WITH THE OWNERSHIP OF HVAC MECHANICAL SYSTEMS”_sm

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Take Our Survey

Customer Service Survey

At Murphy & Miller you are important to us. We would appreciate you taking a few moments to evaluate the service we provided for you and your company.

Which product did you contact customer service about?
- Service
- Installation
How satisfied were you with the following aspects of customer service?
Courteous and helpful service on your initial phone call
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Our response time
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Professionalism, appearance and attitude of Murphy & Miller service technicians
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Satisfaction with the completed service or installation project
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Flexibility and cooperation from our office staff (i.e., sales, dispatch, management)
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Timely and clear billing
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Follow-up from the service department or account executive upon completion of job
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Support and visits from your account executive
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Quality of our workmanship
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Provided a system that met your needs both functionally and financially
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Overall value of Murphy & Miller's work
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Overall satisfaction with Murphy & Miller
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Name of Murphy & Miller employee who provided outstanding service:
Please offer any suggestions that will better help us serve your future needs.
Comments
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The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details.

(312) 427-8900

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Take Our Survey

Customer Service Survey

How satisfied were you with the following aspects of customer service?